Lead Supervisor - Food Services

**Overview** Do you love leading people, creating amazing customer experiences, and working in a fast-paced environment? Nashville Chicken & Waffles is looking for a dependable, energetic Lead Supervisor who takes pride in serving great food while helping build a strong team and positive culture. This isn’t just another restaurant job—we’re growing, and we’re looking for someone who wants to grow with us. In this pivotal role, you will oversee daily food service operations, ensuring exceptional customer experiences while maintaining high standards of food safety, quality, and efficiency. Your leadership will drive team performance, streamline processes, and uphold our commitment to excellence in a fast-paced environment. **Duties** * Supervise and coordinate all aspects of food preparation, service, and kitchen operations to ensure smooth daily workflow * Lead, motivate, and train staff on food handling, safety procedures, and customer service standards * Oversee inventory control, including ordering, stock rotation, and waste reduction to optimize food costs and minimize loss * Manage shift schedules, assign tasks, and monitor performance to ensure timely service in quick service * Conduct staff interviews, onboarding, ongoing training sessions, and performance evaluations to foster a skilled and motivated team * Ensure compliance with food safety regulations and maintain cleanliness standards across all food service areas * Handle cash transactions accurately using POS systems, perform cash handling duties, and reconcile daily sales reports * Collaborate with management on menu planning, catering events, banquet services, or special promotions as needed **Requirements** * Ability to stay calm under pressure * Dependable and punctual * Comfortable making decisions and solving problems * Available to work mornings, evenings, some weekends as needed * Demonstrated ability to lead teams effectively through training, coaching, and performance management * Excellent communication skills for managing staff interactions and delivering outstanding customer service * Ability to handle multiple priorities efficiently in a fast-paced setting while maintaining attention to detail * Basic math skills for inventory control, budgeting **Why Join Us?** * Growth opportunities as our company expands * Positive, team-oriented environment * Leadership development * Employee meal discounts * Opportunity to help shape the future of a growing local brand Pay: $17.00 - $22.00 per hour Benefits: * Employee discount * Paid training People with a criminal record are encouraged to apply Work Location: In person